Shipping policy

We currently ship to customers within the United States, including all 50 states. Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, standard delivery usually takes 5–12 business days depending on the destination, carrier service, weather conditions, and seasonal order volume.
Shipping fees will be calculated and displayed at checkout. Some orders may qualify for free shipping depending on promotions, order amount, or shipping destination. After your order is shipped, a tracking number will be sent to you by email. Please allow 24–72 hours for the tracking information to update.
Please make sure your shipping address is complete and accurate before placing an order. If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees. Delivery to remote areas, islands, military addresses, or P.O. Boxes may require additional processing time.
Delivery may occasionally be delayed due to weather, customs inspection, carrier issues, incorrect address information, or other unexpected circumstances. We are not responsible for delays caused by the shipping carrier, but we will assist customers in tracking their orders whenever possible.
If your package is marked as delivered but you have not received it, please first check with your local carrier, neighbors, front desk, mailbox, or building reception. We are not responsible for packages lost or stolen after confirmed delivery.
Items in the same order may be shipped separately depending on warehouse location, product availability, or package size. In this case, you may receive multiple tracking numbers for one order. If you have any questions about your order or shipping status, please contact our customer service team with your order number.